Returns Policy

All pieces are made to order and limited fabric is purchased this ensures your little one is decked out in a unique piece. For this reason, we do not offer any returns or exchanges.

Conditions:

*Sale Items - Discounted products & Promotional items.

There are no returns on sale items unless they are found to be faulty. All sales for clearance,  promotional and discounted stock are final and no exchanges can be processed. Please choose carefully.

Faults:

My order has arrived and its faulty! Now what do i do?

In the rare occurrence that you receive a damaged or faulty item please contact us immediately via email piccolosayshello@gmail.com 

If the item is deemed faulty we will offer a replacement  (if we have a replacement in stock) , credit or refund once we have received the returned item.
We cannot process a return for a faulty garment if we do not get the opportunity to view and inspect the fault .

We will cover the costs of return shipping.

Please do not send anything back to us if we have not been made aware of the issue/ fault and discussed this with you. 

Please inspect all goods upon arrival and ensure to get any returns back to us within the 21 day timeline advised above.